Refund policy
Return and Refund Policy
Effective Date: June 24, 2024
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns or exchanges on any items once they have been shipped. This policy is in place to ensure the safety and integrity of our herbal products.
Exceptions In the rare case that you receive a damaged or defective item, please contact us within 7 days of receipt. We will require a photo of the damaged or defective product and your order number.
Refunds for Damaged or Defective Items If you receive a damaged or defective item, we will process a refund or send a replacement at no additional cost to you. Once your claim is reviewed and approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.