Privacy policy

 

Privacy Policy

 

Effective Date: June 26th, 2024

HerbSoul ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.herbsoul.co.uk. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and phone number when you register on the site, place an order, subscribe to our newsletter, or fill out a form.

Payment Information When you purchase a product, we collect payment information to process your transaction. This may include your billing address, card number, and other payment details.

Automatically Collected Information We may also collect information automatically, such as your IP address, browser type, access times, and pages viewed. This helps us understand how you use our site and improve your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage your orders.
  • To personalize your experience on our website.
  • To improve our website and customer service.
  • To send periodic emails regarding your order or other products and services.
  • To administer a contest, promotion, survey, or other site feature.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Consent

By using our site, you consent to our website privacy policy.

6. Changes to Our Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.